Our Privacy Policy

1. Information We Collect

We may collect the following types of information:

  1. Personal Information
    • Full name
    • Email address
    • Phone number
    • Government-issued identification documents (e.g., passport, driver’s license) for KYC (Know Your Customer) purposes.
    • Proof of address (e.g., utility bills, bank statements).
  2. Transactional Information
    • Details of transactions, including cryptocurrency trades, gift card purchases/sales, and wallet details.
    • Bank account details for transactions involving fiat currency.
  3. Technical Information
    • IP address, browser type, operating system, and device information.
    • Log data such as access times and pages viewed.
  4. Cookies and Tracking Data
    • Cookies and similar tracking technologies to enhance user experience and track platform activity.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve services: Process transactions, verify user accounts, and enhance platform functionality.
  • To comply with legal obligations: Meet regulatory requirements such as KYC and AML (Anti-Money Laundering) compliance.
  • To communicate with you: Send transaction confirmations, updates, and promotional materials (only with your consent).
  • To enhance security: Monitor activity to detect and prevent fraud, unauthorized access, or other malicious activities.
  • To analyze usage: Use aggregated data to understand user behavior and improve platform performance.

3. Sharing and Disclosure of Information

We may share your information under the following circumstances:

  • With regulators and law enforcement: If required to comply with legal obligations or court orders.
  • With third-party service providers: To process payments, verify identities, or provide platform functionalities (e.g., email services, hosting).
  • With affiliates or business partners: For business operations, provided they follow strict data protection standards.
  • In case of business transfer: If Easylife Exchange is merged, sold, or involved in a transfer of assets, your data may be transferred to the new entity.

4. Security of Your Information

We prioritize the protection of your personal information and have implemented robust measures to ensure its security:

  • Data is encrypted both in transit and at rest.
  • Two-factor authentication (2FA) is required for accessing user accounts.
  • Regular system audits and vulnerability assessments are conducted to protect against breaches.

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal or regulatory obligations.
  • Opt-out: Unsubscribe from marketing communications.
  • Data Portability: Request a copy of your data in a commonly used format.

To exercise these rights, contact us at support@easylifexchange.com.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, regulatory, or contractual obligations.
  • Resolve disputes and enforce agreements.

Once the retention period ends, your data will be securely deleted or anonymized.

7. Use of Cookies

We use cookies to:

  • Recognize you when you log in.
  • Customize your user experience.
  • Track and analyze platform usage for improvements.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect platform functionality.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any information.

9. International Users

If you are accessing Easylife Exchange from outside your home country, please note that your data may be transferred to, stored, and processed in a country with different data protection laws.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at: